Burlington’s BEST

It’s that time of year again when I ask you for a click favour (see what I did there?)!readers choice 2019 nominee

Burlington Post is in the midst of their annual Reader’s Choice Awards voting period, and this year Burlington Sports & Spine Clinic has been nominated in three categories:

  • BEST Chiropractic Clinic
  • BEST Physiotherapy Office
  • BEST Massage Therapy Clinic

You can vote by clicking this link: https://readerschoice.burlingtonpost.com

As in past years, we truly appreciate your votes, and we have proudly displayed our 2015-2018 award winning plaques in our reception area.  You do not need to live locally to vote, so if we’ve positively impacted your life this year and you think we’re the BEST, please take a minute and cast your vote before Sunday, February 10th, at 11:59pm.

Thank you!


Online Booking is Here!

Online booking.  Just saying that phrase makes me happy.

This has been an exciting week for me at Burlington Sports & Spine Clinic.  It’s been a long time coming, a lot of research, a lot of discussion around the clinic, and a lot of conversation with colleagues…… and I’ve now ventured into the world of online booking.

We’ve transitioned our clinic software to a new platform, and after more than twelve years of using our old program my learning curve has been steep.  But our reception team has been quick-to-learn and our October 22nd switchover went smoothly, considering all the moving parts of a multi-disciplinary clinic.  With that change successfully under our belts, the next implementation was online booking, a major reason that we made the software change to begin with.

I’m the test case, and we rolled out these patient-centered options this weekend.  My practice has adopted online booking options via four different options:

Many of you have already put these links to work, and I’m glad to see that you’ve jumped on board with this idea.  Of course, we will still have full reception support if you prefer to call or email to book your appointments, but we hope that these changes give you additional, convenient options.

Stay tuned for the rest of the clinic to make the move to online booking, and thank you for sticking with us as we strive to be the very best in patient care and customer service.

 

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Thank you for September.

We’re approaching Thanksgiving, so this post is about giving thanks.  More specifically, it’s about giving thanks to my team at work, who do such a great job and who I’m so grateful to have.

We have had a crazy month at Burlington Sports & Spine Clinic.  As you may know, our clinic is a part of the Complete Concussion Management national network of clinics, and as such, baseline concussion testing has become a big part of what we do.  For the last several years, that’s meant that we schedule a couple of September weekends dedicated to conducting pre-season baseline tests of hockey teams.  This year, that meant three full two-day weekends, and well over 400 baseline tests performed.  We collect valuable data on each player to compare against, should the player become concussed in-season, and this allows us to make safer, more reliable return-to-play decisions.  It’s a great program, and we’re happy to be involved with it, but the logistics are demanding, and that’s where the thanks comes in.  Thank you to Emilia, who kept this ship sailing with late Friday nights and long days on Sundays.  Thank you to Dave, who organized and planned and made this all happen.  Thank you to Amber, Kristy, Mike, Damian, and Britnie, who keep the clinic running smoothly while all this “extra” takes place every September.

A big part of my job, and one of the things I enjoy the most, is talking with my patients.  And what I hear again and again, are work stories that make people happy versus work stories that make people unhappy.  Work is a big part of many of our lives, and I’m ever so thankful that I’ve found a crew to make workdays fun.  They say that you’re the sum of the five people that you spend the most time with, and in September, I was the sum of the people at Burlington Sports & Spine.  Thank you for that.

I won’t bore you with the details of the other side of my life in September: the teacher/football coach husband, the back-to-school rush of two young kids, the puppy, and let’s throw a half marathon in there (bad idea), but I will say I’m thankful for it all.  I’m thankful for the choices I’ve made to get me to this point in life, the opportunities I’ve been given, and the luck that’s come my way.

And as I look towards October, I’m thankful for an under-scheduled Thanksgiving weekend and for the chance to restore some balance and take a breath.

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