Online booking. Just saying that phrase makes me happy.
This has been an exciting week for me at Burlington Sports & Spine Clinic. It’s been a long time coming, a lot of research, a lot of discussion around the clinic, and a lot of conversation with colleagues…… and I’ve now ventured into the world of online booking.
We’ve transitioned our clinic software to a new platform, and after more than twelve years of using our old program my learning curve has been steep. But our reception team has been quick-to-learn and our October 22nd switchover went smoothly, considering all the moving parts of a multi-disciplinary clinic. With that change successfully under our belts, the next implementation was online booking, a major reason that we made the software change to begin with.
I’m the test case, and we rolled out these patient-centered options this weekend. My practice has adopted online booking options via four different options:
- Going to our online booking site directly: burlingtonsportsandspine.janeapp.com
- Clicking the “Book Now” button on my Facebook Page
- Booking through the link in my Instagram profile
- Book online via the link at the top of my website, www.drworobec.com
Many of you have already put these links to work, and I’m glad to see that you’ve jumped on board with this idea. Of course, we will still have full reception support if you prefer to call or email to book your appointments, but we hope that these changes give you additional, convenient options.
Stay tuned for the rest of the clinic to make the move to online booking, and thank you for sticking with us as we strive to be the very best in patient care and customer service.